Return & Refund Policy
At Melomation, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
✅ Returns
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You may request a return within 30 days of receiving your order.
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To be eligible, items must be:
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Unused and in the same condition you received them.
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In the original packaging.
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Proof of purchase (order number or receipt) is required.
🚫 Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
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Clearance or final sale items.
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Personal-use products (if opened/used).
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Gift cards or digital products.
💵 Refunds
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Once we receive and inspect your item, we’ll notify you of the refund approval.
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Approved refunds will be issued to your original payment method within 5–10 business days.
🔁 Exchanges
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We replace items only if they are defective or damaged.
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If you need an exchange, please contact us at info@melomation.com.
📦 Return Shipping
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Customers are responsible for return shipping costs (unless the item is defective or incorrect).
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We recommend using a trackable shipping service.
💬 Contact Us
For return or exchange requests, please contact our support team:
📧 info@melomation.com
📞 +1647-998-5155