Privacy Policy

OVERVIEW

MeloMaition (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, purchase products, or use our services (the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following types of information when you use our Services:

  • Personal Information: name, email address, phone number, billing/shipping address, payment details.

  • Order Information: products purchased, order history, transaction details.

  • Device & Usage Information: IP address, browser type, operating system, cookies, browsing activity.

  • Voluntary Information: information you provide through reviews, surveys, or customer support.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about orders, services, and promotions.

  • Improve and personalize your shopping experience.

  • Detect and prevent fraud or unauthorized activities.

  • Comply with legal and regulatory requirements.

3. SHARING YOUR INFORMATION

We may share your personal information with:

  • Service Providers: Shopify (our platform provider), payment processors, shipping carriers, and IT support.

  • Legal Obligations: If required by law, regulation, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties.

4. SHOPIFY PLATFORM

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform. Your data is stored through Shopify’s secure servers. Shopify may collect and process data about your interactions with our store in accordance with Shopify’s Privacy Policy.

5. COOKIES

We use cookies and similar technologies to:

  • Recognize you when you return to our website.

  • Keep items in your shopping cart.

  • Analyze traffic and improve performance.

You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

7. YOUR RIGHTS

Depending on your location, you may have rights such as:

  • Accessing the personal data we hold about you.

  • Requesting correction or deletion of your data.

  • Opting out of marketing communications.

  • Withdrawing consent to data processing.

To exercise these rights, please contact us at info@melomation.com.

8. RETENTION OF INFORMATION

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

9. CHILDREN’S PRIVACY

Our Services are not intended for children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.

10. INTERNATIONAL CUSTOMERS

If you access our Services from outside Canada, please note that your information will be processed and stored in Canada and other countries where our service providers operate.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

MeloMaition
📧 info@melomation.com
📞 +1 647 998 5155